Frequently asked Questions

Shipping and Delivery

We ship all over India - COD Available
How long will my order take for delivery?
Metro Cities (Mumbai, Delhi, Bangalore, Kolkata, etc.): 2-3 Days* Tier 2 Cities: 3-4 Days* Rest of India: 4-6 Days* Express Delivery: 48-72 Hours* (Wherever Applicable - No guarantee)
How do I Track my order?
As soon as the order is shipped from our warehouse, you will receive an email with your tracking number and an active link to track it live. We urge you to enter your email id while placing the order to get all updates related to your order.
At what time of the day will my order be delivered?
Once your package is Out for delivery, you will receive a call from our logistics partner for the delivery of your order. They will be able to confirm the time of delivery. Packages are delivered using an OTP for verification and we request you to keep you phone handy while receiving the package for OTP verification purpose.
What will happen if I miss my order/package delivery?
Do not worry! Every order is attempted thrice for delivery before it returns to our warehouse. So, you have another chance! Don’t miss it again! Our team will contact you regarding the same if necessary. Any prepaid orders which are undelivered, will be reshipped at an additonal shipping cost of ₹125 (to be borne by the customer) and if the order is cancelled by the customer, a refund coupon code will be issued post deduction of 'to&fro' shipping charges of ₹250
Which Logistics/Courier service do you ship through?
We have tied up with various reputed logistics providers like Delhivery Pvt. Ltd, Ecom Express, Xpressbees, etc. for shipping within India.

International

Did not like the blings you shopped from us? Changed your Mind? No Worries. We respect the fact that many a times you buy a piece of fashion jewellery but change your mind later and decide not to wear it. We do not want you to regret your purchase decision ever. We value your money and we will not like you to spend your money in buying a product which you will never use. We offer a very simple and easy return policy to you. A coupon code equivalent to the returned product's value will be shared for your future purchases.
Is my product covered under return policy?
All Products bought from our website are covered under our Return Policy and are returnable. You just need to email us within 48 hours of product delivery so we can process the return request.
How to return the products?
We offer returns to our customers for all our products. The only condition is that you need to email us on team orders.evara@gmail.com within 48 hours of product delivery so we can process the return request. Do, share the photos and tags of the Product(s) you wish to return, along with the reason for return. Our team will reply back to you with the return process on your email within 48 hours.
What should I do after sending you the email?
Please wait for a reply from our team within 48 hours after sending your email. We will share the further steps with you on the email itself.
In case of return, who will do the shipping of the products?
In all cases you are responsible for sending the product back to us in its proper condition. Only in special/specific cases a pickup is arranged for the products with an additional upfront charge of ₹200/-. This cost depends on many factors and will be confirmed on email of your return request.
When will I get my refund?
We initiate refund once the returned product has reached us in their proper condition along with the tags. You will be receiving your refund-coupon-code (RCC) within 48 hours of return received at our warehouse.

Get In Touch

JP nagar Bangalore

Returns and exchanges

Did not like the blings you shopped from us? Changed your Mind? No Worries. We respect the fact that many a times you buy a piece of fashion jewellery but change your mind later and decide not to wear it. We do not want you to regret your purchase decision ever. We value your money and we will not like you to spend your money in buying a product which you will never use. We offer a very simple and easy return policy to you. A coupon code equivalent to the returned product's value will be shared for your future purchases.
How long will my order take for delivery?
We ship all our orders with utmost urgency and international orders are our top priority. After packing them carefully and making sure that it is safe to travel such a long journey, we dispatch the shipment within 24 to 48 hours. The orders received on Sunday/Holidays are shipped on the next working day. All international orders generally get delivered within 7 to 20 days from the dispatch date. In some rare cases if there are any delays, please bring them to our notice by emailing at support orders.evara@gmail.com and we will help you.
How can I track my order?
Once your order is fulfilled and shipped, you shall receive an active tracking link in your email and also on your order page where you can always live track your package. Allow some time for package status to change once it departs from India. (Usually departs in 2 days and next update is received in about 10 days)
What are the Shipping Charges for my country?
International shipping charges are applicable as per the weight of the products in your order and this will be automatically added to your cart at Check Out. Our shipping charges are on DDU (Delivery Duty Unpaid) basis and we charge on actuals as charged by the respective service provider which in our case is DHL/Fedex.
Who pays for the customs/import duty for my parcel?
All the product prices on our website and the shipping charges are exclusive of import duties. As the recipient of the order, you shall be liable for all import duties, customs and local taxes levied by the country you are in. Please ensure payment of all such charges to receive your order on arrival. Failing to do so your order might get stuck at the customs department and/or later may not be retrievable at all.
What are the payment options and charges?
We only accept Prepaid orders from our international customers. You can choose from our wide range of payment options to pay online. You can pay with our wide variety of payments modes like Debit card, Credit card, Net banking and Bank Transfers that are supported on our website. You may also use PayPal. We are SSL Certified and online transactions are totally safe on our website. We are here to help if you face any issues. Just WhatsApp us on +91 74836 59024 or email us on support orders.evara@gmail.com in case you face any issues or need some help.

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