Shipping Policy

1. Shipping Methods

We offer various shipping methods, including standard and expedited shipping, to ensure that your jewelry arrives in a timely manner. The available shipping methods and their respective costs will be provided at checkout.

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • International Shipping: Available to select countries. Delivery times vary depending on destination.

2. Shipping Costs

Shipping costs are calculated at checkout based on the delivery method and destination. Some promotional offers may include free shipping for qualifying orders. Please review your order details carefully before finalizing the purchase.

3. Order Processing Time

All orders are processed within 1-2 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been shipped, you will receive a tracking number via email.

4. Shipping Address

Please ensure that your shipping address is accurate and complete at the time of purchase. The House Of Evara is not responsible for any delays, misdeliveries, or lost packages caused by incorrect or incomplete shipping information.

5. International Shipping

We currently ship to the following countries: [List of countries]. International shipping may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Delivery times may vary based on the destination country.

6. Shipping Delays

While we strive to ensure timely delivery, shipping delays may occur due to unforeseen circumstances such as severe weather, strikes, or other factors outside of our control. In such cases, we will do our best to notify you and provide an updated delivery estimate.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately at orders.evara@gmail.com. We will work with the carrier to resolve the issue, which may include issuing a refund or sending a replacement item, depending on the situation.

8. Order Tracking

Once your order has shipped, you will receive an email containing tracking information so you can monitor the status of your shipment. Please note that tracking information may take up to 24-48 hours to update after shipment.

9. Unsuccessful Delivery Attempts

If the carrier is unable to deliver your package due to an incorrect address or lack of access, it will be returned to us. In such cases, you may be required to pay for reshipping or be subject to a restocking fee.

10. Contact Us

For any inquiries regarding shipping, please reach out to our customer service team at orders.evara@gmail.com . We are here to assist you!

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