1.  Returns can be made within 24 hours from the date of delivery if the customer is not 100% satisfied with their purchase from us.

2.  All products must be returned to us, unused and with all tags, if any, still attached and in the same condition as received and in their original box and packaging.

3. Vedio of unboxing is mandatory while submitting for return, without which refund cannot be processed and accepted.

We may withhold reimbursement until we have received the products back or you have supplied evidence of having sent back the goods, whichever is the earliest. Credit Card orders – upon successful quality check, the process takes from 14 business days .Please contact Customer Service only if you have not received refund after 14 working days. Any fees such as delivery fee will be deducted from the refund unless it is a manufacturing defect.

You may return merchandise to us in the following ways:

Contact us at +91 7483659024 and request a return or exchange, with valid images of the damaged goods.

Or Send us a direct message on Instagram: @The House of Evara India, with valid images of the damaged goods.

Before accepting delivery of any merchandise, please confirm/ ensure that the packaging has not been damaged or tampered with. If you think that the merchandise is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the merchandise, then refuse to take delivery of the package, Contact us at +91 7483659024 mentioning your order reference number.